How can I create a Group Quantity discount?

Introduction

Quantity Discounts apply automatic, rule-based discounts at checkout when customers meet a set ticket combination, quantity, or value threshold. They are applied automatically to the cart, removing the need for a promo code.

There are 2 types of Rules

• Group Rule: once the ticket combination rule is met
• Cart Rule: once the cart value rule is met

There are 3 types of Discounts

• Nominal Discount - A fixed dollar amount (e.g. $xx.xx) is applied to the cart
• Nominal Discount per Item - A fixed dollar amount (e.g. $xx.xx) is applied to each ticket
• Variable Discount (Cart)  - A percentage (%) discount is applied to the cart

Summary

This help guide assumes you have already created your event and created your ticket types.

Step 1 - Create a Ticket Group

Step 2 - Create a Quanity Rule

We have included some scenarious below as examples.

• Family discount for a combination of 2 adults and 2 children.
• Quantity discount for a shopping cart value of $200.

Help Guide

STEP 1 - Create a Ticket Group

1. Open your Event, click Sales > Ticket Groups tab
2. Click Add ticket group/s
   1. Label the Group Name (example: Full Price Tickets) - Tip: Use a naming convention that aligns with the ticket types within this group, rather than the rule itself.
   2. Select the Ticket from the drop down menu
3. Click Save

Note: Ticket groups can be used in multiple Quanitity discounts, therefore, you do not have to create ticket groups twice.

PART 2 - Create a Quantity Discount

1. Move across to the Quantity Discount Tab
2. Click Add quantity discount
   1. Name your Quantity Discount Group (example: 20% Discount on orders above $200) - Tip: Use a naming convention that describes the discount, this will be visable to the Customer)
3. Set your Discount (Nominal Discount, Nominal Discount per Item or Variable Discount)
4. Select either Add Group Rule or Add Cart Rule (as required) and configure
5. Click Save

Always review and test your discount in the checkout prior to going onsale to ensure it is working as intended. If you need any assistance or advise, reach out to our friendly support team.

Example 1.

Create a $10.00 per ticket discount applied to all ticket types when 8 or more Adult tickets are purchased. (Max 20 Tickets)

1. Create a Ticket Group and add Adult tickets to the group
2. Create Quantity Discount (our example below)
   1. Name: Group Discount: $10 off all Tickets (Min. 8 Adults)
   2. Discount: Nominal discount per item = $10.00
   3. Add Group Rule:
      1. Select Adult Ticket Group
      2. Set minimum to 8
      3. Set maximum to 20 (For example if you wanted to cap the discount to only 8 tickets set both minimum and maximum to 8)
3. Click Save

Always review and test your discount in the checkout prior to going onsale to ensure it is working as intended. If you need any assistance or advise, reach out to our friendly support team

Example 2. (Family Discount A)

• Create a nominal discount of $20.00 applied to the cart when a minimum of 2 Adult and 2 Youth tickets are selected. Trigger 1 per order.

• Additional tickets can be added at standard pricing.

Our example uses the following ticket pricing: Adult $25.00, Youth $15.00 (purchased separately total $80.00; with a $20 discount applied, the total reduces to $60.00).

1. Create a Ticket Group for each Ticket Type
2. Create Quantity Discount (our example below)
   1. Name: Family Discount (2 Adult & 2 Youth)
   2. Discount: Nominal discount = $20.00
   3. Add Group Rule:
      1. Select Adult Ticket Group
      2. Set minimum to 2
      3. Set maximum to 10*
      4. Repeat with Youth Ticket Group
3. Click Save

Always review and test your discount in the checkout prior to going onsale to ensure it is working as intended. If you need any assistance or advise, reach out to our friendly support team

*This reflects the total number of tickets allowed per order. If you allow higher orders of tickets, we recommend increasing this limit. While 10 tickets are allowed per order, only 1 x $20 discount will apply. Any additional tickets beyond the discounted allocation will be charged at the standard ticket price without triggering an additional discount.

Example 3 (Family Discount B)

• Create a nominal discount of $20.00 applied to the cart when a minimum of 2 Adult and 2 Youth tickets are selected. Trigger multiple discounts per order.

• Additional tickets can be added at standard pricing.

Our example uses the following ticket pricing: Adult $25.00, Youth $15.00 (purchased separately total $80.00; with a $20 discount applied, the total reduces to $60.00).

1. Create a Ticket Group for each Ticket Type
2. Create 1st Quantity Discount (our example below)
   1. Name: Family Discount 1 (2 Adult & 2 Youth)
   2. Discount: Nominal discount = $20.00
   3. Add Group Rule:
      1. Select Adult Ticket Group
      2. Set minimum to 2
      3. Set maximum to 10*
      4. Repeat with Youth Ticket Group
3. Create 2nd Quanity Discount
   1. Name: Family Discount 2 (2 Adult & 2 Youth)
   2. Discount: Nominal discount = $20.00
   3. Add Group Rule:
      1. Select Adult Ticket Group
      2. Set minimum to 4
      3. Set maximum to 10*
      4. Repeat with Youth Ticket Group
4. Click Save

Always review and test your discount in the checkout prior to going onsale to ensure it is working as intended. If you need any assistance or advise, reach out to our friendly support team

*This reflects the total number of tickets allowed per order. If you allow higher orders of tickets, we recommend increasing this limit. While 10 tickets are allowed per order, only 1 x $20 discount will apply. Any additional tickets beyond the discounted allocation will be charged at the standard ticket price without triggering an additional discount.