How do I add my own Terms & Conditions

Introduction

This help article will guide you through the steps to add your Own Terms, Privacy Statement and Imprint to your Account.

Summary

We strongly recommend adding your own Terms and/or Conditions and a Privacy Statement to your account as a minimum. Content can be written directly into our platform something some clients prefer to minimise additional clicks for customers—and/or a link can be embedded back to your website, ensuring any updates are always reflected and not missed. This can be changed or updated at any time.

Your conditions should include, but is not limited to:

• Your refund policy
• How customers can contact you
• How customer details will be used and/or shared

Once added to your account, customers can view these in the footer of the Event Landing Page, Hero Ticket Shop, and pop-up modal.

Prior to checkout, these are presented and accepted by default when the customer clicks Proceed to payment.

Help guide

1. Click Settings module (via the account menu) and select Legal
2. Enter your Own Terms, Privacy Statement and/or Imprint directly or add a URL to direct to exsisting policies.
3. Click Save